If you want your clients to be happy with your service, Guaranty GMAC's Premier Service ® may be the business philosophy you are looking for.

Guaranty GMAC has a documented customer satisfaction rating of 94%, the best in the industry. When 84% of our clients are saying they are "very satisfied" and 11% are saying they are "satisfied," we know we are making them happy.

How do we know? We know because after every transaction is complete, our clients have the opportunity to rate our service.

Research shows that consumers do have a hard time distinguishing between real estate agents and real estate companies. At Guaranty GMAC we have a powerful tool to help us differentiate ourselves from the competition. It's called Premier Service ®, it's the backbone of GMAC Real Estate and we use it here in Halifax.

Premier Service ® is a unique program based on listening to our clients' needs, establishing clear expectations and committing to them in writing. Then, after every transaction, we use an independent company to survey our clients asking them to evaluate our performance.

As a sales associate with Guaranty GMAC you will be able to use this unique program too. You will obtain extensive training and acquire knowledge making you Trusted Advisor, a Skilled Negotiator and an Expert Facilitator.

You will learn to clearly understand your clients needs and your clients will truly understand your role as their Realtor ®

Once these expectations are established, you will commit to them in writing in the Premier Service ® Pledge, making your unique relationship with your clients official.

Happy clients mean you will have a successful real estate business.

When you choose to work with Guaranty GMAC you can be confident your teammates care as much about their clients as you do about yours!

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